Yoga Inner Peace
Yoga Inner Peace is the trading name of Evangelia Bakalakou.
1.0 Purpose of Policy
2.0 Automated Information Gathered
2.1 Aggregate Data:
We gather certain generic information with respect to all visitors’ use of the Website, such as the number of unique visitors, the frequency with which they visit, and the areas on the Website that they favour. We only use this type of data in aggregate, that is we look at the data on a collective basis, in summary form, rather than on an individual basis. This data helps us to provide services and features that most likely meet your needs and to customize the Website to make your experience easier and more enjoyable. We may automatically track certain information about you, based upon your behaviour on the Website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis.
2.2 IP Addresses:
Our servers automatically recognize visitors’ domain names and IP addresses (the number assigned to computers on the Internet). We collect and analyse traffic data on our Website for marketing purposes or for improving the Services we offer but we do not examine this information for individually identifying information. In addition, we may use anonymous IP addresses to help diagnose problems with our server or to display the content according to your preferences.
3.0 Personal Information gathered from Users
We do not collect more information than we need to fulfil our purposes and will not retain it for longer than is necessary. We collect information from you when you book a class/service, subscribe to a newsletter, fill out a class joining form or health questionnaire, purchase/use/redeem a gift card, make an enquiry, complete a survey from us or give us feedback, contact us in person, or via our Website, or via email or via telephone, or via our social media or via any other means, or enter information on our Website. The personal data we hold include personal and contact details such as your first name, last name, date of birth, gender, billing address, email address, mobile number, health details, messages and responses to the surveys.
We collect special category health data optionally as it may be in the vital interest of a data subject should there be a risk to health and where these details may prevent further injury or risk. When you fill a Health and/or Registration Form (Class Joining Form), your information has been collected for class management and to enable us to work with you in the safest and most appropriate way, and so that we can contact you about anything relating to our work together if we need to. Your information is confidential but may be shared with an assistant teacher working with you. Your information is stored in order to comply with professional insurance requirements and the requirements of professional registering bodies and it’ll be destroyed approximately seven years after the end of our work together. When you purchase or book a Service or purchase/use/redeem a gift card your personal data (as described above, both purchaser’s and recipient’s) is stored for at least seven years to comply with professional insurance requirements. Emails sent from clients and non-clients are saved in our filing system if they contain important messages, otherwise, emails are retained for up to two years. Attendance registers, notes on classes and sessions (data collected in class) used for class management and held for at least seven years for insurance purposes.
Payment data – we collect responses from trusted Payment Service Providers when you make purchases on the website. We hold this information for at least seven years for accounting and tax obligations. We DO NOT collect any card information.
Website cookies are set automatically by our software. We do not knowingly access these or pass them to third parties.
When you book/buy/use a Service, we use the contact information to send you confirmations, reminders and schedule changes, notifying you of changes to classes that you’ve already booked such as cancellations, teacher substitutes, style changes or waitlist changes.
When you subscribe to our newsletters or when you asked to be added to our mailing list by any means (such as via telephone, or via our social media, or in person etc.), we use the contact information to send you enhancements to our Services such as changes to pricing and schedules or to deliver information about Yoga Inner Peace and our promotions such as upcoming classes/ workshops/retreat trips, new services, new products/features, offers. We may also ask you to complete/fill surveys that we use for research purposes and/or to improve our Services, although you do not have to respond to them. We may also contact you to discuss feedback or complaints. We also use the information collected to ensure that content from our Website is presented in the most effective manner for you and your computer, provide you with information, products or services that you request from us or which we feel may interest you. We may also track your use of the Website to determine which classes you participate in so that we can make recommendations to you regarding upcoming classes and services.
We reserve the right to communicate with you from time to time about important matters, which will affect your use of the Website, including any alleged violations of the Terms & Conditions. We also use the information for trend analysis, pattern detection, and monitoring and assessing Yoga Inner Peace. Users may opt-out of receiving future mailings from us by unsubscribing from email lists. There is a clear automatic unsubscribe option at the bottom of each email.
Information held by Yoga Inner Peace is accessed by staff working for Yoga Inner Peace, and contractors working on Yoga Inner Peace’s IT and may be shared, on a need to basis, with other teachers at Yoga Inner Peace, e.g. if you are attending their class, or they are covering a class.
Should you ever wish to access the personal data we hold for you, please put the request in writing to firstname.lastname@example.org and title your request “Subject Access Request.” Subject to applicable law including relevant data protection laws, you may have some rights in connection with the processing of your personal data, including the right to request access to your personal data that we process or control, to request rectification of any inaccuracies in your personal data, to request, on legitimate grounds as to erasure of your personal data that we process or control or restriction of processing of your personal data that we process or control. Please note if you used any of our Services, personal data can only be destroyed approximately seven years after the end of our work together to comply with professional insurance requirements. Please note that we cannot provide information for any other individuals other than yourself.
4.0 Disclosure of Personal Information
We reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law: (i) to conform to the edicts of the law or to comply with legal processes such as a search warrant, subpoena, or court order; (ii) to protect and defend the YOGA INNER PEACE’s rights and property; (iii) to protect against misuse or unauthorized use of our Website and/or the YOGA INNER PEACE services including but not limited to investigate reports of users sending material using a false email address or users sending harassing, threatening, or abusive messages; or (iv) to protect the safety of the public or users of the Website. We may disclose your personal information to third parties in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
The Website has security measures in place to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse, to you or to any third party arising out of any such loss, misuse, or alteration.
6.0 Website Areas beyond Company’s Control
The Website may contain links to other Third-Party Websites. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites, and it is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their policies.
7.0 Other Matters
YOGA INNER PEACE is not directed to those under the age of 18. You must be at least 18 years old and to be legally able to use the Site and the associated Services.